FAQ
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
Which countries do you ship to?
We currently ship only within the United States.
How long does shipping take?
- Economy Shipping: 5–8 business days
- Standard Shipping: 3–4 business days
Where do you ship from?
All products are shipped directly from fulfillment centers in the USA.
What if my package gets lost or arrives damaged?
If your package is lost or damaged, contact us with your order number and a photo (if applicable). We’ll resolve the issue promptly.
Can I return a product?
Due to hygiene and safety standards, our supplements are generally non-returnable unless they arrive damaged or incorrect.
Do you offer refunds?
Yes, we offer refunds for damaged or wrongly shipped products. Claims must be submitted within 7 days of delivery.
Find answers about our products
Products Information
Are your supplements FDA-approved?
Dietary supplements are not approved by the FDA, but all our products are manufactured in FDA-registered, GMP-certified facilities.
Are the products vegan or vegetarian?
Some are. Products like our Plant Protein (Vanilla & Chocolate) are fully plant-based. Check individual product pages for full details.
Are the ingredients organic?
Select products (e.g., Ashwagandha) include certified organic ingredients. This is clearly stated where applicable.
How should I take the supplements?
Refer to each product page and label for usage instructions. Never exceed the recommended daily dose.
Can I combine multiple supplements?
Generally yes, but we advise consulting a healthcare professional if you’re on medication or have a medical condition.
Do your supplements contain allergens?
Some formulas may include allergens like fish (Omega-3) or soy (Brain & Focus Formula). All ingredients are fully disclosed.
Are your products tested for quality and safety?
Yes. Every batch is tested for microbiological safety, heavy metals, and active ingredient potency.